Frequently asked questions

On this page we have listed the answers to the most frequently asked questions about Greeters. If you do not find the information you want below, you can send us your question via our contact form. We will get back to you as soon as possible.

FAQ

How do I meet a Greeter ?

About a month before your arrival, make your request by filling out the online form “Ask for a guided walk” making sure to specify your dates, where you are staying, and your interests. The Brabant Hesbaye Greeter network is responsible for finding you a Greeter and putting you in contact.

Are you professional tour guides ?

No, we're not professional tour guides. The Greeters are simply local people who like to show their area or their town to interested visitors. If you prefer an organised visit with an official guide, please visit the the Brabant Hesbaye House of tourism website for more information.

How much time in advance should I ask for a guided walk ?

Ideally, one month before the desired date in order to allow us to fully process your request and to offer you the most suitable Greeter for your walk. However, even if the deadline is less than one month, we will do our best to respond positively to your request!

What happens after you send an application form ?

As soon as the local Greeters receive your request, they will try to find a Greeter that matches your needs. The latter will then contact you as soon as possible by e-mail to arrange the details of your meeting. This will happen before your trip.

How do I change or cancel my application ?

If you need to change your plans, please send us an email to info@hesbayegreeters.be as quickly as possible. We will do our best to adapt to the changes.

How much does it cost ?

Meeting a Greeter does not cost anything. The service offered by the Brabant Hesbaye Greeters is free of charge, and the Greeters are volunteers.

Why is it free ?

Our meetings are free because our goal is simply to bring people together, to get to know new people and to show the beautiful region where we live. The Greeter network is a free service based on the concept of participatory tourism (where tourism is seen as a source of multicultural exchange and enrichment for visitors as well as for locals) and on motivation and the enthusiasm of the locals.

When and how can I receive information about my Greeter ?

You will receive the information about your Greeter by e-mail upon confirmation of your visit.

How is my Greeter selected ?

We always try to match your linguistic choice but we cannot guarantee you a perfect fit with your interests. Naturally, we do our best to find you the most suitable Greeter !

Are there any walks suitable for children ?

Of course! Children can accompany their parents or adults for a visit. Just specify the number and age of the children in the application form and we will do our best to find a Greeter who will adapt the walk to suit children too.

Are the walks accessible to strollers and people with reduced mobility ?

Of course! Just specify it in the application form and we will take these details into account when arranging the walk.

Are there any targeted guided tours ?

No. Every encounter with a Hesbaye Brabant Greeter is unique! The tour is off the beaten track, excluding guided tours such as city tours, museums and exhibitions. For this type of service, please turn to the professional tourism organisations.

Will my appointment be maintained in case of bad weather ?

Oh, yes! So think about taking an umbrella! Whatever the weather, we will welcome you at the agreed time and as far as possible we will try to show you the best of our region.

Would you like to receive more information ?

Contact us via the following email address : info@hesbayegreeters.be

Want to join the team ?

Would you like to help others discover Brabant Hesbaye in an interesting and usual way and to volunteer your time for your neighbourhood and for Brabant Hesbaye? Do you live in Hesbaye Brabant? Do you want to meet people from different cultures? Do you like exchange and sharing? Then you’re in the right place. Click here to get information about becoming one of our Greeters.